Privacy Policy

Your privacy is our priority. We are transparent about how we collect, use, and protect your personal information.

For details on chat security, see our Chat Encryption Terms.

1. Information You Provide

When you create an account or use the platform, you may provide:

  • Account Information: Your name, email address, password, educational institution, field of study, and intellectual interests.
  • Profile Information: Academic background, skills, research topics, projects, and other optional information.
  • Content: Contributions to discussions, posts, shared files, and collaborative projects.
  • Payment Information: If you make purchases, we collect details like billing address and transaction data.
  • Mentorship Preferences: Details about your goals, expertise, or areas where you seek guidance.

2. Automatically Collected Information

  • Device Information: Hardware model, operating system, and browser type.
  • Usage Information: Interactions with the platform, pages visited, features used, and time spent.
  • Log Information: IP address, access times, and error logs.
  • Cookies: Data collected through cookies and tracking technologies to enhance your experience.

3. Information from Third Parties

If you connect external accounts (e.g., Google or LinkedIn), we may collect profile data from those platforms to enrich your experience.

4. How We Use Your Information

  • Provide Services: Creating accounts, personalizing experiences, and facilitating networking.
  • Communicate: Sending updates, security alerts, and promotional information.
  • Research: analyzing usage to improve our services.
  • Legal: Complying with legal obligations and resolving disputes.

5. How We Share Information

  • With Other Users: Profile info and academic interests to foster collaboration.
  • With Mentors: Relevant profile data is shared if you participate in mentorship.
  • Service Providers: Trusted vendors processing data on our behalf.
  • Legal Obligations: Disclosures required by law or to protect platform integrity.

6. Your Privacy Controls

  • Profile Visibility: Adjust who can view your profile and contributions.
  • Data Sharing: Manage what information is shared in communities.
  • Data Access: Request a copy of your data or delete your account.
  • Opt-Out: Unsubscribe from communications or disable cookies.

7. Data Security

  • Encryption: Sensitive data is encrypted in transit and at rest.
  • Access Controls: Restricted access for authorized personnel only.
  • Audits: Regular security reviews to ensure compliance.

8. Data Retention

We retain personal data only as long as necessary to fulfill our purposes or comply with legal requirements. You can request deletion at any time.

9. International Transfers

Your data may be processed in countries outside your region. We comply with GDPR and other regulations to protect your data during transfer.

10. Your Rights

  • Erasure: Request deletion of your personal data.
  • Restriction: Limit how we process your data.
  • Objection: Object to processing based on legitimate interests.

11. Contact Us

For privacy questions, contact us at privacy@cleset.com.

Have privacy concerns? Contact our Privacy Team